Help CentreHave questions about MCB-HUB subscriptions? Here are the answers to some of the most common queries:
1. What Are the Benefits of the Different Plans?
- Bronze: Great for getting started with basic features.
- Silver: Offers better visibility and access to more tools.
- Gold: Includes premium features like analytics and priority placement.
- Platinum: Provides top-tier exposure and advanced tools for maximum impact.
💡 Team and Care Provider accounts come with additional features like sub-account management and collaboration tools.
2. Can I Customise My Plan?
Yes! You can choose from:
- Modular Pricing: Pay for specific features like directory access, store, or events.
- All-in-One Plans: Bundle everything together for seamless access.
- Enterprise Plans: Tailored solutions designed to meet your unique needs.
3. Are Discounts Available for Long-Term Plans?
Yes! We offer discounts for longer-term commitments:
- Annual plans provide the best value.
- Half-yearly and quarterly plans also include discounted rates compared to monthly billing.
💡 Look out for promotional offers throughout the year for even greater savings!
4. Can I Switch Between Payment Options?
- Absolutely. You can switch between monthly, quarterly, half-yearly, or annual billing at any time.
- Adjustments will be reflected in your next billing cycle.
5. How Do I Maximise My Membership Benefits?
- Keep your listing detailed and up-to-date.
- Encourage customers to leave reviews to build credibility.
- Consider upgrading to higher plans for better visibility and tools like analytics.
6. Who Can I Contact for Support?
Our friendly team is always here to help. You can reach us via:
- Email: support@mcbhub.co.uk
- Live Chat: Available 9 AM to 5 PM, Monday to Friday.
At MCB-HUB, we’re committed to providing flexible, customisable, and valuable subscriptions to help you succeed. Start exploring your options today! 🌟