Help CentreAt MCB-HUB, we’re here to ensure your experience is seamless and stress-free. If you have questions, concerns, or need assistance, reaching our support team is quick and easy. Here’s how to contact us:
1. Use the Live Chat Widget
- Located in the bottom-right corner of every page, the Live Chat Widget is the fastest way to connect with our team.
- Through the widget, you can:
- Access our Knowledge Base for instant answers.
- Chat directly with a support agent during business hours (9 AM – 5 PM).
- Leave a message outside of business hours, and we’ll respond as soon as possible.
2. Send Us an Email
- For detailed inquiries or documentation, email us at support@mcbhub.co.uk.
- Include the following in your email to help us assist you quickly:
- Your name and contact details.
- A clear description of your issue or question.
- Screenshots or relevant files, if applicable.
3. Call Our Support Line
- Speak directly with our team by calling 0117 379 0701 during business hours.
4. Visit the FAQ and Knowledge Base
- Many common questions are answered in our FAQ section or Knowledge Base, accessible via the Live Chat Widget or your dashboard.
💡 Tip: Start with the Knowledge Base for immediate guidance—many solutions are available without waiting for assistance.
We’re dedicated to helping you make the most of MCB-HUB. Don’t hesitate to reach out—we’re here to support you every step of the way! 🌟